FEMA Test Answers - FAQ
Quickly find answers about orders, downloads, registration, payments, military discounts, and affiliates.
How do I request past or lost orders?
Please visit our order recovery page to request past or lost orders.
I bought the wrong item. What can I do?
If you bought the wrong item, do not access it. Contact us via the "Contact Us" tab. Accessing the digital item timestamps your IP, preventing exchanges or refunds.
Why can’t I view my order from my phone?
Some phones may not support certain file formats. Use a PC and Adobe Acrobat Reader. Contact us if issues persist.
Why do I have to register?
Registration grants automatic access to your orders. Recover orders here.
How do I access my order?
After payment, a window displays download links. You'll also receive an email with the links. Check your spam folder if needed.
When should I expect my delivery?
Upon payment completion, you'll receive download links via email. Check spam folders if you don't see them.
My test only has 20 questions and your guide has 60 answers, WHY?
Tests draw from a large question pool. Our guide ensures complete coverage for success. Answers may not be in order.
Do you offer an affiliate program?
Become an affiliate by applying here and earn commissions for referrals.
Payment Questions
For security, all customers must have a verified PayPal account. Violations may result in delayed orders or refunds. Address verification may be required.
- Seizure of account
- Freeze of material delivery/reissue
- Cease communication except through financial institutions
- Legal recourse or collections
- Permanent ban from the website
Military and First Responders Discounts
Email a copy of your state photo ID and service ID to contact@fema-study.com. Approved discounts apply automatically: 15% off with $50 minimum.
Where can I find more information?
Refer to our Terms of Service or email Contact@Fema-Study.com for other inquiries.